Program Manager GTO Network Service
- FIS Global Business
- 10 - 15 Years
- Mumbai
- 4 years ago
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Job Description
Position Type : Full time
Type Of Hire : Experienced (relevant combo of work and education)
Education Desired : Bachelor's Degree
Travel Percentage : 0%Telecom engineer u2013 Mumbaiu2013 10 to 15 years - JR0159448
Are you curious, motivated, and forward-thinking At FIS youu2019ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
This role is a part of ourRemote Infrastructure Management Team.Develop core versions of software applications for sale to external clients. Identifies client purchasing requirements and technical specifications through Product Management and/or client representatives. Interacts with engineering groups to assist in design changes to equipment and/or software. Trains and communicates with clients on systems application.
What you will be doing
- Handles customer requests for telecommunications support including moves, adds, changes, repairs and inquiries.
Troubleshoots major telecommunications issues.
Identifies and manages telecommunications projects.
Provides design and software support for PBX, voice mail, voice network, and video systems.
Manages vendor activities and verifies expenses relating to day-to-day support requirements.
Participates on project teams for larger telecommunications project initiatives and periodically takes a lead project role.
Defines and updates departmental telecommunications documentation and databases.
Audits telecommunications expenses and may recommend expense reduction initiatives.
- Provides customer liaison role for day-to-day support activities and/or critical telecommunications functions.
Proposes technical network and equipment system solutions for customer business requirements or cost reductions.
Writes business correspondence for recommendations, project support and customer service purposes.
Conducts customer meetings and one-on-one presentations regarding applicable communications systems.
- An exciting opportunity be a part ofWorldu2019s Leading FinTech Product MNC
- To be a part of vibrant team and to build up a career in Remote infrastructure Management.
- Competitive salary and attractive benefits including GHMI/ Hospitalization coverage for employee and direct dependents
- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
- A broad range of professional education and personal development possibilities u2013 FIS is your final career step!
Privacy Statement
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Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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Employement Category:
Employement Type: Full timeIndustry: ITESFunctional Area: ITRole Category: Software EngineerRole/Responsibilies: Program Manager GTO Network ServiceContact Details:
Company: FIS Global BusinessLocation(s): Mumbai+ View Contact
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FIS Global Business
FIS Global Business Solutions India Pvt. Ltd. FISâ„¢ is the world's largest global provider dedicated to financial technology solutions. FIS empowers the financial world with software, services, consulting and outsourcing solutions focused on retail and institutional...
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