Helpdesk Associate
- NTT Global Delivery
- 0 to 1 Yr
- Bengaluru
- 4 years ago
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Job Description
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a [[Help Desk Associate ]] to join our team in [[Bangalore]], [[Karnataka ]], [[India ]].
-Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution
of reported problems by telephone and email. Activities include recognition, research, isolation, resolution,
and follow-up steps. -ypically, the Analyst level participates in a supportive role by acting as a liaison
between customer and departments within the organization, to ensure that all on-line system problems are
resolved in an accurate and timely manner. -Shift: Rotational shift. Qualification: Graduate with minimum
12 months experience in a technical support role -basic MS troubleshooting. -Basic computer knowledge. -
Basic TS on networking. -Basic technical skills for trobleshooting on issues related to computers.
Requirements : - Must be a graduate Bsc, BE, Btech, MSc, MTech - Atleast 12 Months of experience on
the current role. - Good Communication Skills. - Rotational shift. - Basic Technical TS skills.
About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit https://us.nttdata.com/en/about-us/content/diversity-and-inclusion . Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email EE*******r@nt****a.com for assistance.
Job Segment: Consulting, Technical Support, Help Desk, Information Technology, Technology
Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: Technical Support / HelpdeskFunctional Area: Not ApplicableRole/Responsibilies: Helpdesk AssociateContact Details:
Company: NTT Global DeliveryLocation(s): Bengaluru
NTT Global Delivery
NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. As a division of NTT DATA Corporation, a top 10 global IT services and consulting provider, we wrap deep industr...
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