Job Description
Job Description
Skill required: Learning Delivery - Learning Operations
Designation: Management Level - Senior Analyst
About Accenture OperationsIn today's business environment, growth isn't just about building value-it's fundamental to long-term business survival. So how do organizations sustain themselves The key is a new -one that's anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients-by harnessing talent, data and intelligence to revolutionize their operating models. Operations is one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology. Visit us at
What would you doYou will be aligned with our Learning and Collaboration vertical and help us in dealing with the end to end Learning and Development activities.
You will be working as a part of Learning Delivery team which supports the backend classroom training/VILT and Web Based trainings for Accenture employees/ External clients. The India learning center is also managed by the Learning Delivery Team.
In Learning Operations you will managing learning solutions, including activities such as registration, vendor management, product support, learning management system. You will be taking client delivery information such as course identification, dates, venue, capacity, preferred resources and obtaining suitable information to publish a class schedule within a stated calendar period. Class schedules are typically published on client systems (Learning Management Systems) or Accenture equivalent.
What are we looking forWe are looking for individuals who have the following skillset:- Learning Delivery Operations
- Learning Delivery
- Adaptable and flexible
- Problem-solving skills
- Collaboration and interpersonal skills
It would be a value add if you are proficient in:- Learning Delivery Strategy
- Learning & Collaboration
Roles and Responsibilities- In this role, you need to analyze and solve increasingly complex problems
- Your day to day interactions is with peers within Accenture
- You are likely to have some interaction with clients and/or Accenture management
- You will be given minimal instruction on daily work/tasks and a moderate level of instructions on new assignments
- You will need to consistently seek and provide meaningful and actionable feedback in all interactions
- You will be expected to be constantly on the lookout for ways to enhance value for your respective stakeholders/clients
- Decisions that are made by you will impact your work and may impact the work of others
- You would be an individual contributor and/or oversee a small work effort and/or team.
Please note this role may require you to work in rotational shifts.
Qualifications
Any Graduation
Employement Category:
Employement Type: Full time
Industry: IT
Functional Area: Customer Service
Role Category: Manager - Service Delivery
Role/Responsibilies: Senior Analyst-Learning Delivery
Contact Details:
Company: Accenture
Location(s): Bengaluru