Bank Operations Manager Job Description Example
A bank operations manageris an individual who carries out administrative and accounting duties in a financial institution by organizing and coordinating banking services.
The banking operations department is a back-end team responsible for executing and settling transactions initiated by the front-end teams while ensuring adherence to risk or regulatory guidelines. . The operations department can be best thought of as a team which services other departments as if they were their clients.
Operations managers are also involved in community development activities to increase awareness of their banks presence to the community members and the general public.
It is also the duty of a banks operations manager to provide mentorship to members of the operations team by observing their daily activities and assisting them in solving complicated issues arising from errors in operations.
He/she is responsible for setting up the work flow process for banking operations, and for taking necessary measures to provide the needed support for smooth operations.
He/she will ensure policies and procedures of the company are followed correctly to avoid risks; and also ensure that the credibility of the company is upheld by enforcing professional standard of operating in staff members.
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