Human Resources Specialist 2
- Wells Fargo
- 3 - 6 Years
- Hyderabad
- 4 years ago
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Job Description
Job Description :
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Market Job Description
About Wells Fargo India
enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Technology, Operations, Risk, Audit, Process Excellence, Automation and Product, Analytics and Modeling. We are operating in Hyderabad, Bengaluru and Chennai locations.
Department Overview
Human Resources develops and implements people strategies to support Wells Fargo's business objectives. This group manages recognition operations, compensation and benefits, human resource service centers, systems and payroll, finance, team member relations and assistance, talent management, learning and development, and recruiting. We work together as One HR to make Wells Fargo an employer of choice, where people are our competitive advantage. Our operating foundation is based on our ability to operate efficiently, develop HR team members, strengthen controls, and scale technology infrastructure.
About the Role
Leveraging various Human Resources tools such as PeopleSoft, perform employee record look ups to research, validate and report out data, as requested
Responsibilities
Execute against the employee referral program by validating employee eligibility for the program, conduct research and respond to questions and escalations associated with the program, provide reports and status updates on the program, and submit accurate records to the Payroll teams to initiate program payouts
Partner with Team Member Care to provide Tier 2 support to inquiries and questions related to HR programs and manage, update and close HR Help Desk cases as assigned
Provide research and support to the Recruitment/Talent Acquisition teams related to HR programs
Pull/leverage HR reports to filter, qualify, validate and submit records for payroll processing such as for sign-on bonus payouts, in accordance with the defined HR policies and payment terms
Create and update excel files including populating templates, and submitting for payroll uploads on a timely basis, in accordance with service level agreements
Perform verifications of data based on defined criteria to ensure quality and accurate submissions and data matches (Quality Assurance monitoring and spot checks)
Departmental report creation, analysis with compiling statics to identify trends.
Research and troubleshoot any type of issue related to the Employee referral program administration and candidate/employee payment processing aligned to recruiting.
Assist with payment of invoices as necessary and agreed upon
Provide support to a variety of HR activities across various HR functions such as benefits support and administration, compensation administration, performance management administration, learning administration, and so on (as needed on full time or project basis, with an opportunity to rotate across multiple HR domains)
Provide support to other HR activities, as needed.
Data and Metrics creation
Market Skills and Certifications
Required Qualifications
- 2-3+ years of human resources experience, clerical or customer service experience, or a combination of both
- Requires a working knowledge of some aspect of an HR function, and an understanding of HR policies and procedures
- Strong analytical skills with high attention to detail and accuracy
- Strong communication skills (written and verbal), and able to build strong relationships with internal and external clients
- High capacity for managing multiple tasks at one time
- Ability to effectively manage high volume administrative tasks, data entry and high accuracy
- Ability to maintain a high degree of confidentiality
- Working knowledge of Microsoft Outlook tools, Excel and basic reporting tools
- Ability to correspond with customers, responding to their questions and concerns with detailed information
- Ability to navigate multiple computer system windows, applications, and utilize search tools to find information
- Solid problem solving skills
- Knowledge of HR systems (PeopleSoft, Kenexa) is desirable
- Ability to work in a complex matrix environment, encompassing a broad mix of cultures and client groups
- Ability to excel in a high production environment while ensuring high quality work.
- Meticulous and organized
- Customer service focus with the ability to respond to requests in a timely manner
- Excellent verbal, written, and interpersonal communication skills
- Good quality review skills
- Intermediate Microsoft Office (Word, Excel, and Outlook) skills
- Intermediate experience with Adobe Pro
- Knowledge and understanding of human resources or recruiting practices
- Strong administrative skills
- Strong attention to detail and accuracy skills
- Strong organizational, multi-tasking, and prioritizing skills
- Experience meeting high production and quality standards in a fast paced, development and production support environment
We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate. 65201
Employement Category:
Employement Type: Full timeIndustry: BankingFunctional Area: ITRole Category: Software EngineerRole/Responsibilies: Human Resources Specialist 2Contact Details:
Company: Wells FargoLocation(s): Hyderabad+ View Contact
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Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community- based financial services company with $1. 9 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more ...
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