Human Resources Specialist 3
- Wells Fargo
- 3 - 6 Years
- Hyderabad
- 3 years ago
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Job Description
Job Description :
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Market Job Description
About Wells Fargo India
enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Technology, Operations, Risk, Audit, Process Excellence, Automation and Product, Analytics and Modeling. We are operating in Hyderabad, Bengaluru and Chennai locations
Department Overview
Corporate Human Resources develops and implements people strategies to support Wells Fargo's business objectives. This group manages human resources shared services including employee support for a broad range of areas in compensation, benefits, HR systems, payroll, employee relations and assistance, talent management, learning and development, and recruiting. We work together as One HR to make Wells Fargo an employer of choice, where people are our competitive advantage. Our operating foundation is based on our ability to operate efficiently, develop HR employees, strengthen controls, and scale technology infrastructure.
About the Role
This role is part of a Global Delivery team that provides support for U.S. and international HR processes, and key stakeholders will predominantly be U.S. HR and Employees.This role reports to the Global Delivery leader for HR Employee Care in India and the Philippines.
Responsibilities
of this role
The Human Resource (HR) Specialist is primarily responsible for answering questions and providing direction to Wells Fargo employees through written communications such as chat functionality, eForm support and email. The requests made by employees are related to questions or problems employees may have related to Wells Fargo benefit plans, payroll, policies, programs and on-line tools associated with human resources. This HR Specialist uses traditional and online human resource systems to document transactional work and educate employees on human resource related topics.
Market Skills and Certifications
Required Qualifications
- 3+ years of clerical experience, customer service experience, or a combination of both
- Basic Microsoft Office Skills to include: Word, Excel, Outlook and Internet Explorer
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Ability to adhere to established attendance policies
- Demonstrated ability to work with leaders and employees at all levels and across functional lines
- Demonstrated effective verbal and written communication skills
- Strong attention to detail to ensure all communication is accurate, well-written and in the right voice for the intended audience
- Strong prioritization and follow-up skills
- Demonstrated experience establishing and maintaining effective working relationships
- Self-motivated individual who thrives in a fast-paced, changing environment
- Demonstrated customer service skills with a strong ability to handle difficult employee inquiries
- Detail oriented with a high level of accuracy
- Strong problem solving and analytical skills ability to identify, analyze and solve problems
- Ability to work in a complex matrix environment, encompassing a broad mix of cultures and client groups
Desired Qualifications
- Working knowledge of some aspect of an HR function, and an understanding of HR policies and procedures
- Knowledge of HR systems (PeopleSoft, CP&D)
Job Expectations
- Ability to work nights, weekends, and/or holidays as needed or scheduled
- Willingness to work on-site at stated location on the job opening
- Flexibility to work different shifts
We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate. 65915
Employement Category:
Employement Type: Full timeIndustry: Banking
Functional Area: IT
Role Category: Other Roles
Role/Responsibilies: Human Resources Specialist 3
Contact Details:
Company: Wells FargoLocation(s): Hyderabad
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Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community- based financial services company with $1. 9 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more ...
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