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International BPO - Senior Customer Support @ Osstried Be

Home > Customer Service (International)

 International BPO - Senior Customer Support

Job Description

Job description

Dear Candidate's,


Top MNC's Hiring For Voice process.


SHOULD BE FLEXIBE WITH WORK FROM OFFICE or WORK FROM HOME


International and Domestic Process


UK / US / Day Rotational Shifts




Contact : HR Diksha 9663150***

Email your resumes to :- he************5@gm**l.com




Roles and Responsibilities



  • Clarify Customer requirements; probe for and confirm understanding of requirements or problem.
  • Support Customers across Telecommunication, Financial Services & Healthcare vertical.
  • Conduct needs-based selling by using non-scripted probing techniques to determine Customer needs and to offer the most appropriate product or service to address their needs. Candidate Profile
  • Any Graduate Fresher OR Under-Graduate / drop out.
  • Excellent verbal and written communication skills.
  • Flexible with 24/7 Environment.
  • Salary up to 30K & attractive Incentives amount.
  • To provide best in class Customer support to customers over Voice.
  • Take end to end ownership of customer issues reported.
  • Research, diagnose and identify solutions to resolve customer issues.
  • Document solutions in the form of knowledge base, notes and Articles and help build a robust knowledge base which can be referred in the future.

Desired Candidate Profile


  • Fresher or Experienced. Prefer Minimum 6 months of experience in International Customer support Inbound / Outbound Voice
  • Graduate & under Grads freshers or experienced can apply
  • Excellent in Verbal English
  • Willing to work in Night Shifts
  • Knowledge on PC, Excel & Good Typing.



Contact : HR

Contact : HR Diksha 9663150***

Email your resumes to :-he************5@gm**l.com

HR Diksha 9663150***

For More Details

Feel Free TO call Us On given Number 

HR Diksha 9663150***

 



Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: International BPO - Senior Customer Support

Contact Details:

Company: Osstried Be
Location(s): Bengaluru

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₹ 1.5 - 4.5 Lakh/Yr

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