HR Manager-Hyderabad location with Immediate
- 24/7 Customer
- 7 - 10 years
- Hyderabad
- 4 years ago
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Job Description
Roles and Responsibilities
Highly organized and be able to respond, follow up and arrive at closure to variety and volume of responsibility Should be able to communicate well with confidence, engage and provide HR advisory/consulting services to senior stake holders, managers and employees. Highly proficient at analyzing people related data (attrition correlations, R&R utilization, Early warning systems, shift time, Incentives, OT and so on) and draw inferences Creative and willing to think both inside and outside the box Preferred knowledge about HR practices at least in one Performance Management, Employee Benefits, compensation, HR Shared Services, Case Management Service oriented, passionate and display highest level of integrity while providing resolutions to employees and create a positive vibrant ethos Possess good excel skillset ( Vlookup, Pivot etc)
Desired Candidate Profile
Driving meaningful conversations with all employees in a program thus ascertaining Attrition warning of employees and the overall pulse of the program/BU. Own & drive individual projects & activities focused on improving policy awareness of the BU/Program Partnering with business stakeholders in enabling achievement of critical business metrics by providing Influence &provide timely expert advice to the stakeholders regarding the application and interpretation of a wide spectrum of policies & processes Govern and Drive multi layered connects amongst employees and leaders Dealing with conflict & grievance resolution control plans Governance and reporting out HR Initiatives in line to the vision of the organization & Function. Drive engagement initiatives Drive Employee satisfaction Survey with related actions that arrive out of the same until closur
Behavioral Aspects Maintain integrity at all times Active listening Passionate with positive attitude Influence & persuasion skills Open to learning at all times Ability to identify and resolve risks & conflicts Able to maintain composure at stressful time
Perks and Benefits
CTC Max- upto 12lpa
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Job Classification
Industry: BPO / Call CentreFunctional Area: HR, Recruitment, Administration, IR, Role Category: HR/ Recruitment / IRRole: HR/ Recruitment / IREmployement Type: Full timeEducation
Under Graduation: Any GraduatePost Graduation: Any PostgraduateDoctorate: Ph.D/Doctorate in Any Specialization, MPHIL in EconomicsContact Details:
Company: 24/7 IncAddress: Prestige Tech Park,ground to 12th floor,Platina II, ,outer ring road,Kadubeesanahalli village varthur, hobli, BANGALORE, Karnataka, IndiaLocation(s): Hyderabad
Keyskills: Excel Incentives Case Management Compensation Employee Engagement Employee Relations HR Employee Benefits Performance Management Pivot Shared Services Employee Grievances
24/7 Customer
[24]7 is redefining the way that companies interact with consumers. The companys customer engagement platform assists several hundred million visitors across all channels, and engages in 1.5 billion conversations annually, most of which are automated. Using [24]7 solutions, many of the worlds larges...
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