We at Capgemini Engineering have huge demand for Networking Professionals extensive experience in troubleshooting issues in TAC Environment and working with global customers. Should be excellent communications skills and should be willing to work in 24/7 working environment. Interested candidates may share your updated resumes to an***********v@ca******i.com
Notice Period: 30days or less
Roles and Responsibilities
Troubleshoot network issues of enterprise customers (US/CAN region)
Effective engagement with customer (written & verbal) & ensure Customer Satisfaction
Positions available in all networking technologies.
Technical Skills in any of below domains should be good.
Voice Domain(Understanding of any or more of following)
Enterprise (Understanding of any or more of following)
Desired Candidate Profile
Working at Technical Assistance Centre & Resolving network issues of Enterprise customers.
Qualification: Any bachelors degree (Preferably Technical)
Experience: 1- 6years
Notice Period: 30 days or less
Job Location: Gurgaon
Certifications: CCNA, CCNP, CCVP, CWNA, CCIE (Cisco Networking Certifications)
Essential:
International Customer handling experience
Technical Troubleshooting experience
Basic Networking skills
Willing to work in 24*7 Support
Good communication (written & verbal) skills

Keyskills: Routing CCNA Switching SMTP Networking AAA Protocols LDAP VOIP SIP Cisco Call Manager Firewall OSPF
Capgemini Engineering combines, under one brand, a unique set of strengths from across the Capgemini Group: the world leading engineering and R&D services of Altran acquired by Capgemini in 2020 - and Capgemini's digital manufacturing expertise. With broad industry knowledge and cutting-edge ...