Process Associate - I2C
- Genpact India
- 2 to 4 Yrs
- Noida, Gurugram
- 4 years ago
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Job Description
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of Collections - Process Associate - English
The purpose of this position is to communicate verbally/in written with the clients and the related departments in order to collect the debt registered by them, according to the Standardized Operating Procedures and Work Instructions.
Responsibilities
Booking of Incoming Payments: as Bank Statement and Remittance advices
Processing credit notes
Maintaining customer master data: as New customer set up and Changes in the customer master data
Handling unapplied cash: as Unapplied/unidentified payment investigation and Cash collected at the month end
Coordinating the seek activity, query resolution/dispute management: for Verbal & Written Communication with client and Verbal & Written Communication with related departments.
Leading dunning letters/collection letters: as Issuing, checking and sending dunning letters/Collection letters and Reading and learning the operating procedures, supplying to the development/improvement of the operating procedures
Calling out of all unsolved/unclear issues to the team leader
Qualifications
Minimum qualifications
Very good knowledge of English, min C1
Accounting knowledge intermediate level;
Similar work experience
Work experience with SAP system (Advantage)
Organized personality with attention to details and customer orientation;
Accurate, logical problem solver;
Ability to handle client on one-on-one basis, via e-mails and calls;
Upbeat, proactive with ability to work both independently and as part of a team;
Communicative and ability to learn;
Encouraged qualifications
University graduate (Economic studies are an advantage);
What can we offer
Attractive salary.
Stable job offers - employment contract.
Work in a multicultural and diverse environment with employees from over 30 countries
Genpact supports professional trainings and great career development opportunities
Free access to our award-winning learning platform
Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: IT Operations / EDP / MISFunctional Area: Not ApplicableRole/Responsibilies: Process Associate - I2CContact Details:
Company: Genpact IndiaLocation(s): Noida, Gurugram
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Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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