Chief Product Officer - Service Products
- Ally eXecutive
- 15 to 20 Yrs
- Chennai
- 4 years ago
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Job Description
Client is an award winning mid tier global technology consulting firm. Specializing in IT strategy, advisory, implementation, management and optimization. Our proven technology solutions not only improve operations, but provide better business outcomes and results. We specialize in: Cloud Technology, IT Strategy & Advisory, Software Implementation, Business Process Optimization, and Intelligent Operations. We will build out a technology stack that will support your companies long-term goals. Our team is passionate and ready to work. We know what you need and expect. We are a certified partner of the top technology platforms used today, including IFS Applications, Microsoft Azure, Tanium, ServiceNow, Boomi, Sugar CRM, and UiPath.
Industry Information Technology & Services
Headquarters Tampa, Florida
Founded 2003
Global Office - India ( Chennai/ Hyd), Sri Lanka, Philippines, Australia, Europe
Specialties:
Consulting ERP- SAP, Oracle, IFS, Infor, ServiceNow, Quality Assurance and Testing Services, BOT model offshoring, Captive IT centers, Managed Support Services, Software Program Development, Managed Application Services, Enterprise Security & Risk, Mobility, IFS Applications, ServiceNow, Tanium, UI Path, Microsoft Azure, ServiceNow Implementation, Managed IT Services, Digital Intelligence, IT Advisory, IT Strategy, IT Optimization, IFS ERP Software, ERP Solutions, Cloud Hosting, Field Service Management Software, Field Service, Manufacturing Software, and Business process optimization
Prior experience of building and developing platform providing technical management support, such as IT service management, to the IT operations of large corporations, including providing help desk functionality.
As a strategic leader, the Chief Product Officer is in charge of a broad scope of product-related activities:
- Product strategy
- Product vision
- Product design
- User research
- Product development
- Product growth and marketing
- Product analytics and metrics
- Structuring the product organization
- Interviewing, recruiting, and supervising product employees and teams
- Apply the principles of research and analysis to gain valuable insights into their target market to continuously evolve their product development strategies and deliver improved customer experience.
Work on The Product Vision - Create a plan for the product aligns with the overall vision and goals of the organization.
Develop The Product Strategy:
Detailed roadmap for the product lifecycle that includes specifying the product market and the needs it aims to fulfill key performance indicators (KPIs) that measure the product's performance and the organization's expectations from the product.
Work on Product Design:
Oversee the entire product innovation process with a problem-solving approach. Design strategies that satisfy customer/business needs, use advanced technology, and exceed products- design expectations.
Participate in Product Development:
Coordinate with the Chief Technology Officer to plan, motivate, and supervise product development teams to take the necessary actions for bringing the concept and strategy of a product to life
Contribute to Product Growth:
Additionally, the CPO coordinates with the Chief Marketing Officer to improve marketing efforts.
This includes product launch, evaluating product performance, and product expansion into new markets
Additionally:
- Leadership Skills - ability to influence, manage, and guide employees to steer the entire product department to achieve the organization's goals and vision.
- Communication Skills - the art of persuasion, verbal/written fluency, and empathy to understand, guide, and motivate employees, and for effective communication across the organization and key stakeholders.
- Analytical Skills - advance research skills, knowledge, and insight of product analytics to assess product performance, customer experience, and revenue growth opportunities.
- Strategy Skills - at any given time, they know what new product to launch, what design efforts are needed, and how to navigate and manage the development process.
- Customer Engagement - they are experts of their buyer personas. They can identify customer needs, understand their problems, and make data-driven decisions to improve customer experience. All in all, they ensure customer activation, conversion, and retention through maximum satisfaction.
- Problem-Solving Skills - the ability to make complex decisions concerning product-related activities under stressful and unexpected situations.
- Budgeting Skills - the ability to set budgets that utilize minimum resources and deliver maximum product potential.
- Data-Driven Reporting Skills - they are adept at interpreting and maintaining timely qualitative and quantitative reports on product performance.
- Focus - a Chief Product Officer has a keen eye for detail. They ensure that the entire product development process is executed seamlessly without any mistakes.
Shan Kaul- 9654383***
Employement Category:
Employement Type: Full timeIndustry: Recruitment ServicesRole Category: Operations Management / Process AnalysisFunctional Area: Not ApplicableRole/Responsibilies: Chief Product Officer - Service ProductsContact Details:
Company: Ally eXecutiveLocation(s): Chennai
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