Service Desk ID Administration User Experience Engineer
- Accenture
- 3 - 6 Years
- Pune
- 4 years ago
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Job Description
Job Description
About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at
Accenture | Let there be change
We embrace change to create 360-degree value
- Project Role :User Experience Engineer
- Project Role Description :Accountable for prototype work and other software engineering solutions that create an optimized user experience. Translate design concepts to prototype solutions as quickly and tangibly as possible, with a balanced understanding of technical feasibility implications and design intent.
- Management Level :12
- Work Experience :1-2.5 years
- Work location :Pune
- Must Have Skills :Service Desk ID Administration
- Good To Have Skills :Service Desk Management
- Job Requirements :
- Key Responsibilities : 1 Managing outage call spike/enterprise application down effectively 2 CSAT Strong drive for customer satisfaction 3 To be able to think out of box and drive cost reduction 4 Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge
- Technical Experience : 1 Good knowledge in MS Excel PPT 2 ITIL knowledge
- Professional Attributes : 1 Available for 24/7 shift 2 Good communication skill
- Educational Qualification : Graduate
Qualifications
15 years of full time education
Employement Category:
Employement Type: Full timeIndustry: ITFunctional Area: ITRole Category: Software EngineerRole/Responsibilies: Service Desk ID Administration User Experience EngineerContact Details:
Company: AccentureLocation(s): Pune+ View Contact
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Accenture
Accenture (NYSE: ACN) is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions unde...
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