Desktop Support Engineer @ Quess It Staffing

Location Bangalore
Salary 25-28K
Qualification - Bachelors
Notice Period Immediate
Work From Home Yes
Experience Min 1 Year
Good Communication
Shift :: Rotational Shift

Job Description

Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have Skills : Customer Service Good to Have Skills : Engineering Technical Support Job Requirements : Customer support Engineer Excellent communication skills, Customer focused skills Good interpersonal skills, Strong troubleshooting skills, Ability to work with teams, High level of initiative Career Level: Level G contractor
Minimum Skill Requirement: Bachelor degree in any stream with good communication Verbal and written analytical skills with .Candidate should able to manage the IT operations in focusing the Customer Satisfaction Ensuring to provide the operational support role in a multi-shift 7 x 24 x 365 and should be able to work across various shifts Responsible for ensuring all incidents and outages are closed in a timely manner, properly documented, tracked, and resolution occurs He / She should be able to provide workstation support like Installation of various software on desktops, User ID management, troubleshooting on Mail outlook, Monitoring and updating Virus updates in desktops and responsible.

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