Self-motivated with a proven track record in professional services/ implementation in the IT Service and Operations space
Must have strong ITSM/ITOM domain knowledge
Hands-on expertise in one or more of the following technologies UiPath, BP, AA , ServiceNow , Orchestrator, BMC Atrium, Microfocus Orchestrator, Red Hat Ansible Tower, AIOps Solutions such as Splunk. Dynatrace, AppDynamics, MoogSoft. Event management solutions such as PagerDuty, xMatters.
Advanced PowerShell and Perl scripting and application development experience
Experience in Microsoft and Unix/Linux based Infra Management Applications like Windows, Active Directory, Exchange, Skype/Lync, SCCM and SCOM technologies.
Lead solution design for specific automation solutions leveraging existing and new IT automation platforms. Solutions can include ITPA and AIOps, IPA
Communicate progress and expectations, escalate problems to Programme lead for awareness and/or resolution
Present and articulate overall automation solution, advanced product features and benefits