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Front Office Associate @ Accor

Home > Front Office Executive

 Front Office Associate

Job Description


  • Responsible for daily administration, meeting and greeting, dealing with guests queries and complaints, and booking rooms. visitors
  • Maintain high standards of customer services at the Reception desk so that customers expectations are consistently exceeded.
  • Provide effective support to the team to enable them to provide effective and efficient services
  • Ensure quality and appropriateness of customer service provided.
  • To maintain Front Office log book and shift reports.
  • Respond to inquiries and resolve problems in an effective manner.
  • Ensure all guests receive a swift, smooth, professional and friendly check in and check out
  • Ensure quality in all aspects of the job.
  • Maintain record of all banquet and any other functions in the hotel.
  • Liaise with other departments for the resolution of day-to-day administrative and operational issues.
  • Carry out other duties which naturally fall within the reasonable expectations of the post
  • Be ready and responsible for any job, which may be assigned by the Management

Employement Category:

Employement Type: Full time
Industry: Hospitals
Functional Area: Manufacturing
Role Category: Front Office Executive
Role/Responsibilies: Front Office Associate

Contact Details:

Company: Accor
Location(s): Jaipur ,  India

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Accor

ABOUT ACCORD INFO MATRIX: Accord started with the ambitious aim of providing QUALITY training to Students and Corporate. Accord has been serving with its flag high for more than 15 years. We are integrated as an organization of talented trainers having extensive expertise in all facets of p...