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Infrastructure Support @ JP Morgan Chase & Co

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 Infrastructure Support

Job Description


Job Description :
Our Global Technology Infrastructure group is a team rewarded with innovators who love technology as much as you do. Together, you'll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You'll work in a stable, resilient and secure operating environment where you-and the products you deliver-will thrive.
Description:
. Primary point of contact to support incident, problem, change management, risk, vendor and client relationship, internal and external communications, service delivery, lifecycle management and service evolution
. Support administrative functions required to deliver infrastructure inclusive of planning, tracking, ordering, reporting, and consumption
. Execute the day to day duties of their function and to define and drive MIS requirements to support and improve the business processes
. Act as primary customer interface for day to day issues and queries
. Understand infrastructure components and how they are tracked and managed in various systems
. Plan, track and manage the proper use of technology infrastructure to optimize delivery and cost
. Advocates for customer base when faced with Infrastructure or Business Critical issues
. Accountable for incident, problem, change management, risk, vendor and client relationship, internal and external communications, service delivery, lifecycle management and service evolution
. Responsible for coaching and mentoring less experienced team members
. Be part of the rotational support coverage as needed
Qualifications:
. In-depth Knowledge of infrastructure and expert knowledge of RHEL 6/7/8
. Domain Expert of the Infrastructure supported and interdependencies
. SME technical skills in Linux/HPUX - Experience in server hardware (HP UNIX & Linux, IBM POWER and X86 Dell)
. Modern compute technologies (e.g., virtualization tech stack like Power VM, ESX, cloud)
. Experience in Internals of distributed Operating System (RHEL, HPUX) internals.
. Experience in server hardware.
. Modern compute technologies (e.g., virtualization, cloud)
. Strong understanding of infrastructure components and how they are tracked and managed in various systems
. In depth knowledge of the Risk and Controls landscape they manage
. Partnership and Influence.
. Experience in both Systems Administration and Systems Engineering
. Self-motivated team player, with strong organizational and time management skills
. Discernible experience at structuring and delivering small projects to provide process excellence
. Supervisory and/or managerial experience preferred
. Experience in ECS, Puppet, CBP and any other configuration tools.
. Experience on storage (SAN, NAS).
. Familiar with Agile development process and automated testing
. Proficient in multiple business disciplines/functions.
. Develops a mindset for risk and control compliance to departmental and companywide standards
When you work at JPMorgan Chase & Co., you're not just working at a global financial institution. You're an integral part of one of the world's biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cyber security, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.
At JPMorgan Chase & Co. we value the unique skills of every employee, and we're building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you're looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you. If you're interested in work that makes a difference, then apply today.

Employement Category:

Employement Type: Full time
Industry: Banking
Functional Area: Operations
Role Category: Client Engineering - Infrastructure
Role/Responsibilies: Infrastructure Support

Contact Details:

Company: JP Morgan Chase & Co
Location(s): Hyderabad

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JP Morgan Chase & Co

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ove...