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Senior Analyst, Data Informatics @ Teletech Customer Care

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 Senior Analyst, Data Informatics

Job Description


Job Description :
Primary Responsibilities
. Manage and manipulate multiple large data sets, including: defining populations and variables, performing calculations and summarizations, and creating solutions to address client business questions
. Prepare complex analytic deliverables, combining multiple programming outputs to create cohesive reports
. Acquire a strong understanding of research topics and a thorough knowledge of the data and programming efforts involved
. Synthe business questions, translate from concept to code, in order to produce client deliverables
. Help design analytic data set specifications: synthe business questions, translate from concept to code, in order to produce client deliverables, Lead in delivery of analytic projects
. Introduce new methodologies and efficiencies to increase productivity
. Contribute to the definition and development of key findings and marketing-oriented conclusions
Qualifications/Experience
. Bachelor's Degree in Engineering, STEM field or related with 2-3 years of relevant experience
. In depth familiarity of SAS, SQL (Oracle and SQL Server)
. Familiarity with Big data technology and its application.
. Understanding of complex data flows, identification of data processing bottlenecks and designing and implementing solutions.
. A broad set of technical skills and knowledge across hardware, software, systems and solutions development and across more than one technical domain.
. Proven ability to balance and manage multiple, competing priorities.
. Collaborative interpersonal skills and ability to work within cross-functional teams.
. Self-starter who relies on experience and judgment to plan and accomplish goals in complex fast-paced environment to ensure quality of all data integration points.
. Excellent customer service skills
. Creative problem-solving and analysis skills
. Ability to handle problem situations quickly, inventively, and resourcefully
Experience in following areas a plus
. Exposure to the Azure or AWS ecosystem
. Experience with Python, Data Bricks, PySpark
. Knowledge of statistical concepts
. Business, economics, or quantitative methods background
Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

Employement Category:

Employement Type: Full time
Industry: Recruitment
Functional Area: IT
Role Category: Software Engineer
Role/Responsibilies: Senior Analyst, Data Informatics

Contact Details:

Company: Teletech Customer Care
Location(s): Hyderabad

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Teletech Customer Care