Sr. Analyst-BI
- Idfc First Bank
- 8 - 11 Years
- Mumbai
- 4 years ago
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Job Description
Job Description
Job Title - Analyst/Snr Analyst -Retail Analytics (Liabilities /Operations/Customer Experience)
Place of work -Mumbai
Business Unit - Data & Analytics
Function - COO
Job Purpose :
Analyst/Snr Analyst for Retail Liabilities, Customer Experience & Operations Analytics role
- Works for Analytic execution of Retail Liabilities/Customer Experience & Operations
- Responsible for execution of analytics models, campaigns, mis, dashboard, data management
- Document process ,data codes, data repository, data request , log book for audit and learning purpose
- Ensure seamless execution, increased productivity, FTR, error free execution
Drive automation wherever possible and reduce human calculations by use of more coding tools
Roles & Responsibilities:
The role holder will work on Analytics model , dashboard , campaign, & data support for Retail Liabilities, Customer Experience & Operations, and will
- Build analytic models, campaigns, dashboards for business support
- Collaborate across functions and departments to drive analytically driven business decisions
- Fully accountable for execution of programs
- Drive response fulfillment for campaigns & program evaluation statistically
- Adhere to documented process and audit/compliance requirements in data governance
Business Results
- Help the user in driving their KPIs ' by timely execution on monitoring dashboard, pro-active program roll outs, assisting launch of new product, features, and projects.
- Share best practice of one unit in others to ensure seamless replication of Centre of Excellence is done within analytics
Risk, Controls & Conduct
- Ensure error free execution and seamlessly follow a documented process for execution.
- Ensure data is shared only with required and authorized users
- Before sharing of any data (customer sensitive) ensure data governance policies are adhered.
- Enable transparency by communicating the impacts of changing market, credit, reputational and/or finance risks and through regular maintenance of updates to policies / procedures
Managerial & Leadership Responsibilities:
Educational Qualifications:
Graduate - Any
Post Graduate - MBA
Experience:8+ years
Employement Category:
Employement Type: Full timeIndustry: BankingFunctional Area: ITRole Category: Software EngineerRole/Responsibilies: Sr. Analyst-BIContact Details:
Company: Idfc First BankLocation(s): Mumbai+ View Contact
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Idfc First Bank
About Capital First Limited: CFL is listed on BSE and NSE (Stock Code: CFL). The company provides Mortgage loans to SMEs against pledge of property, Gold Loans to retail customers, Consumer Durable Loans, Two wheeler loans, and senior secured Wholesale loans. During the last year the company expande...
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