andling Branch Operations
Handling Client / Customer queries
Handling Cash / Payment clearance
Reporting & MIS
Reconciliation & Customer accounts
All Banking Operations i.e. Teller, Cashier, Document Verification
Speed and accuracy of transactions
Lead a result-oriented team and is responsible for managing the Branch Profitability, ensuring high-quality service and Customer Relationship Management
- Own all branch-banking objectives and overall branch supervision
- Ensure achievement of overall Branch Targets by generating business and cross-sales
- Key Customer Relationship Management & supervision of all High Net Worth customer programs
- Ensure all components of the branch sales model function as per design
Complaints Handling
- Branch Merchandising & co-ordination with Marketing at the product level
- Review vault register
- Review Suspense & Dummy accounts
- Ensure compliance with Banking rules, Regulations & Procedures
- Periodic review of progress vs. objectives
- Ensure clarity of Business objectives among staff.
Industry-relevant production experience
Knowledge and experience in organizational effectiveness and operationsmanagement
Knowledge of business and management principles and practices
Knowledge of financial and accounting principles and practices
Knowledge of human resource principles and practices
Knowledge of project management principles and practices
EMAIL ID***********a@gm**l.com
CONT-7037376***
