Senior Tsr / Tech Support / It Help Desk
- Black white Business
- 0 - 5 years
- Bengaluru
- 4 years ago
- Email to a friend
- Report this job
Job Description
Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!
Huge Openings with TOP BPO MNC's - Technical Support (International Domestic Voice)
Fresher and Experience
Contact: Ashwini @ 9741427***
E-Mail: hr****2@bl*******e.in
Education : 10+2+3 Diploma / Any Graduate in Any Specialization
Shift : Rotational Shifts / UK / US
Sal : upto 4.5lpa
Designation : Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Technical Advisor / TSR / TSO
Technical :
Trouble shooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting
JOB Role :
- Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
- Provide World Class Customer Service.
- End to Transaction of Reports.
- Need to maintain Accuracy in Reports.
- Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
- Excellent verbal and written communication skills
- Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
- Perform problem cause analysis
- Resolve customer queries and achieve customer delight.
- Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity and analysis.
Venue:
Address:721, Chinmaya Mission Hospital Rd,
Binnamangala, Stage 1,
Indiranagar, Bengaluru, Karnataka 560038
Landmark : Opp to M.K Retail
next to Andhra Bank
For more quires Call
Contact: Ashwini @ 9741427***
E-Mail: hr****2@bl*******e.in
Required Candidate profile
One day interview process - Fresher / Experienced can apply
Desired Candidate Profile
* Possess good communication skills, both oral and written
*Have a good attitude - should be committed to the work.
* Any graduates can appear or 10+2 , 10+3.
* Should be flexible with rotational shift.
********PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*********
Job Classification
Industry: BPO / Call CentreFunctional Area: ITES, BPO, KPO, LPO, Customer Service, Operations, Role Category: VoiceRole: VoiceEmployement Type: FreshersEducation
Under Graduation: Any GraduatePost Graduation: Any PostgraduateDoctorate: Doctorate Not Required, Any DoctorateContact Details:
Company: Black and White Business Solutions Pvt LtdAddress: Black and white business solutions Pvt Ltd.. #721, 2nd floor , CMH road, Indiranagar Bangalore - 560032 Land mark - Opp to MK retail, Next to Andhra bank . Contact: Ashwini @ 9741427*** E-Mail: hr****2@bl*******e.inLocation(s): BengaluruWebsite: http://.blackwhite.in
Keyskills: Customer support Technical Support Engineer International BPO BPO BCA Networking BE/B.Tech Network Support Non Voice Inbound US Process Call center L1 Technical Support TSR Voice Web Chat Technical Non Voice International voice
Black white Business
Incorporated in 2006, Black & White Business Solutions Pvt Ltd has been the (STAFFING & Learning and Development) industry's leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent man...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in