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Customer Service Manager - Mumbai - Reliance @ Reliance Jio Infocomm

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 Customer Service Manager - Mumbai - Reliance

Job Description

1) Handhold Account at Post Delivery Phase
2)Service review with Accounts
3)Drive Self care with Accounts
4)MACD fulfilment and doc. compliance
5)Influencers and VIP service
6)Complaint, escalation and dispute resolution with A/c
7)Revenue collection from the account



10-14 Years
  • Skills Competencies :


    1)Problem solving and analytical ability
    2)know how of customer expectations, customer application ecosystem
    management
    3)Excellent verbal communic

  • Job Classification

    Industry: Telecom / ISP
    Functional Area: Accounts, Finance, Tax, Company Secretary, Audit,
    Role Category: Accounts
    Role: Accounts
    Employement Type: Full time

    Education

    Under Graduation: Any Graduate
    Post Graduation: Post Graduation Not Required
    Doctorate: Any Doctorate

    Contact Details:

    Company: Reliance Jio Infocomm
    Location(s): Mumbai

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    Keyskills:   Dispute resolution Compliance Analytical Customer service Management Revenue collection

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    Reliance Jio Infocomm

    Jio promises to shape the future of India by providing end-to-end digital solutions for businesses, institutions and households and seamlessly bridging the rural-urban divide. When you walk through our doors anywhere in the world, you'll find a group of sharp-minded individuals working in a challeng...