We are Hiring Customer Care Representatives to work for the Inbound / outbound International as well as Domestic BPO process at Mohali location. JOB RESPONSIBILITIES
Answer calls professionally to provide information about products and services, take / cancel orders, or obtain details of complaints.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
Follow up to ensure that appropriate actions were taken on customers requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation.
REQUIREMENTS
Freshers / 10+2 Clear with good communication can apply
Graduation Pursuing / College Going candidates can also apply
FACILITIES OFFERED BY THE COMPANY
Handsome Salary with Incentives
Growth Opportunity for those who want to work long term
State of Art Infrastructure, Fully Air Conditioned.
Cafeteria, Gym, ATM & other facilities within premises
Located in centre of town with good public transport facility
Good PG accommodation available nearby office.
Healthy work environment & employee friendly culture of BPO Industry.
** If anyone interested in moving to BPO or already working there but looking for a job change, please call directly @9577940***
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Service (International)Functional Area: Not ApplicableRole/Responsibilies: Customer Care Representative