Should be able to make people understand solutions and convince them.
Should be able to produce the best result in high pressure situations.
Should be able to work in a team.
Functional Knowledge:
Adept at Retail and Store Processes
Good at documenting issues and determining the root cause.
Good at handling various end user support activities like information gathering, analyzing the information gathered, documenting the functional or technical issues.
Ability to test fixes and solutions provided.
Ability to do user acceptance testing of the final solution.
Technical Skill:
MS SQL database admin and queries & Configuration Management
Experience: 3-5 Years
Employement Category:
Employement Type: Full timeIndustry: ITFunctional Area: ITRole Category: Technical SupportRole/Responsibilies: Support Analyst
Contact Details:
Company: ETP InternationalLocation(s): Kuala Lumpur , India