Lead Consultant Citrix Support Engineer
- Genpact India
- 5 to 6 Yrs
- Hyderabad
- 4 years ago
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Job Description
*With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we are calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Are you the one that we are looking for
Inviting applications for the role of Lead Consultant: Citrix Support Engineer
Responsibilities:- Implement and support Citrix XenApp/XenDesktop multiple environments, 5/6/7.15 or later.
- XenApp configuration, XenDesktop, Provisioning Server, some hypervisor and management experience (VMware /Xenserver).
- ESXI Host Management And adding storage to VM s
- Experience in handling CISCO UCS Hardware.
- Implement and support Group Policies
- Work with executive team members, decision makers, and stakeholders to define business requirements and systems goals.
- Site and Servers Reports / Maintenance
- Citrix Trend analysis
- Configure and support Netscaler and Access Gateway solutions to support scalable delivery of applications
- Need knowledge on Solar winds and EG Tools to monitor Citrix Environment.
- Publishing hosted applications.
- Managing Citrix Licenses.
- Good Exposure in FSLogix profile management.
- Windows patching and Citrix Servers patching.
- Good knowledge in MCS and PVS
- Good knowledge in Azure Cloud and Citrix Cloud
- Creating Policies Windows and Citrix as per the requirement
- Expertise in Citrix Technologies
- Creating CR s as per the requirement
- Preparing MOPs and Share across team members.
- Netscaler Certification updates and troubleshooting gateway level issues
- Good Expertise on XenDesktop Production environment creating catalogs.
- Monitoring Storage related issues on Critical Citrix Servers
- Understand and maintain Active directory, GPO, DNS, DCHP, and windows security for file/folders
- Collaborate with network team to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
- Monitor and test system performance; prepare and deliver system performance statistics and reports.
- Deploy new applications and enhancements to existing applications, software, and operating systems.
- Ensure system connectivity of all servers, shared software, and other applications.
- Create and maintain documentation as it relates to system configuration, mapping, processes, and service records.
- Create shell scripts as required.
- Knowledge of AppV
- Good documentation skills
- Install/configure and maintain Netscaler
- Scripting Skills: Python PowerShell
- Preferable Certifications: Citrix Certified Administrator (CCA) or Citrix Certified Associate-V (CCA-V) Certifications
- Citrix Certified Administrator (CCA) or Citrix Certified Associate-V (CCA-V)
Qualifications we seek in you
Bachelors Degree required. Preferably in Computer Science, Information Systems, or related field.
Preferred qualifications- Very good written and presentation / verbal communication skills with experience of customer interfacing role. In-depth requirement understanding skills with good analytical and problem solving ability, interpersonal efficiency, and positive attitude
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
,Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: General / Other SoftwareFunctional Area: Not ApplicableRole/Responsibilies: Lead Consultant Citrix Support EngineerContact Details:
Company: Genpact IndiaLocation(s): Hyderabad
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Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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