Senior Network Admin @ Xoxoday

As the IT/System administrator, you will oversee and maintain all aspects of the company s computer infrastructure including desktop support, maintaining network, servers and security programs and systems. Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

• From servers to security programs, review all computer systems to ensure that all aspects are operating efficiently.

• Troubleshoot problems, configure hardware and software, implement back up processes including disaster recovery and failover procedures and assess systems for upgrades or replacement.

• Install new systems, assess, and implement upgrades as needed, create passwords, and run checks for viruses and spyware.

• Provide desktop support to the employees and manage the IT helpdesk.

• Build an internal wiki with technical documentation, manuals, and IT policies.

• Responsible for capacity, storage planning, and database performance.

• Diagnosing, verifying, recording, and reporting downtime and providing immediate notification for all incidents.

• Represent the IT department during various internal and external ISMS and Quality audits.

• Maintaining the register of all the IT Assets, Including hardwares and Softwares.

• Familiar with the mail security, web browsing protection, Endpoint security, data recovery, backup and Active Directory.

• Maintain procedures and reports that provide technical support to the entire organization.

• Support the implementation of new solutions or applications for the organization.

• Knowledge about Incident management, access control, Log monitoring, VPN, VAPT and Password management.

• 5+ years of database, network administration, or system administration experience.

• Strong communication, organizational, problem-solving and time management skills.

• Ability to work independently and apply analytical skills.

• Familiarity with various operating systems and platforms.

• BSc/BA in Information Technology, Computer Science, or a related discipline.

• Professional System administration / IT certifications in Linux, Microsoft, or other network related fields are a plus.

• A proven track record of developing and implementing IT strategy and plans.

• Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols.

• Prior experience of working on ISMS, GDPR SOC guidelines of IT Infra and security.