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Are you the one we are looking for
Inviting applications for the role of AM, OTC Collection
In this role, you will be managing Business to Business [B2B] collection portfolio of one of the G verticals and handle Dispute management
Responsibilities
Driving B2B timely collections from clients spreading globally across industries. You will be aligned to one of the G vertical to drive business collections [G Verticals: Consumer goods, Retail, Healthcare, Manufacturing, Insurance, Banking etc.]
Quick dispute management by collaborating between different teams and clients to ensure timely resolution
Meet standards of accuracy and TAT, and ensure invoices are paid on time
Reconciliation of account in case of dispute of payments by clients
Partnering with cash application team for effective and timely cash application
See opportunities for standardization and automation of processes to drive efficiency in collection organization
Prepare & Publish dashboards to showcase Vertical/Account performance
Assist team in preparing effective forecast of monthly collections
Qualifications we seek in you
Minimum qualifications
Bachelor of commerce / Master of commerce
Preferred qualifications
Outstanding drive, excellent interpersonal skills, and effective communication skills, both verbally and in writing, with the ability to immediately contribute in a team environment
Ability to influence peers and leaders across the business, and encourage, champion and lead team members
Well conversant with MS Office including excel
Experience of working on CORA tool would be an added advantage
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
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Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...