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AM - P&C insurance Claims @ Golden Opportunities

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 AM - P&C insurance Claims

Job Description

Roles and Responsibilities:
  • Candidate should have 6-8years of experience overall experience & minimum 3+ years of managing a P&C
  • Candidate should have Insurance front/back office process (Essential)
  • Candidate should have Understanding of End to End Claims life cycle (Essential)
  • Candidate should have Knowledge in FNOL Express Recovery & Payment process for North America UK ANZ- English Speaking region (Essential)
  • Candidate should have Identify process risks & conduct regular forecast vs incoming vs completion analysis.
  • Candidate should have Conduct performance review of the span create plan of action for deficit if any and track for closure
  • Candidate should have Daily staffing planning and management of SLAs & KPIs
  • Candidate should Ensure weekly basis highs and lows are highlighted and zero surprise frame work implemented.
  • Develop relationships with client stakeholders- should highlight challenges due to process design and controllable challenges
  • Manage People Issues & Escalations
  • Drive process improvements and ideation and probable automation opportunity
  • Manage quality controls risk & compliance aspect for the deal
  • Plan & coordinate requirements of scheduling training recruitment Capacity & Seat Utilization etc
  • Deliver Transitions smoothly
  • Ensure data management governance is followed
  • Generation of MI analysis and improvement plans

Employement Category:

Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Other Financial Services
Role/Responsibilies: AM - P&C insurance Claims

Contact Details:

Company: Golden Opportunities
Location(s): Chennai

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