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P&C Insurance - Voice Process @ Golden Opportunities

Home > Customer Research Executive

 P&C Insurance - Voice Process

Job Description

Title - P&C Insurance Operations (Voice Process) - AM / Lead
Roles and Responsibilities:
  • Candidate should have 5+ years of experience overall experience in P&C Voice.
  • Candidate should have Excellent communication (Should able to clear the Versant test)
  • Candidate should have team handling exposure.
  • Candidate should have Insurance front/back office process (Essential)
  • Candidate should have Understanding of End to End Claims life cycle (Essential)
  • Candidate should have Daily staffing planning and management of SLAs & KPIs
  • Candidate should Ensure weekly basis highs and lows are highlighted and zero surprise frame work implemented.
  • Develop relationships with client stakeholders- should highlight challenges due to process design and controllable challenges

Employement Category:

Employement Type: Full time
Industry: ITES
Functional Area: Sales - Financial Services (Insurance
Role Category: Customer Research Executive
Role/Responsibilies: P&C Insurance - Voice Process

Contact Details:

Company: Golden Opportunities
Location(s): Chennai

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