With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
We are Genpact. Transformation happens here. Come, be a part of our exciting journey
Inviting applications for the role of MT, S2P Operations
Are you the one we are looking for
You will function as a SPOC for procurement operations and collaborate closely with client and internal support teams.
You are encouraged to run operations efficiently, develop a winning strategy, day to day supervision of the service delivery function and the implementation of innovative solutions to continually improve the operations and service delivery
Your role will function as an overlay of technical and domain specialists and bring value through focused solution leadership skills.
Responsibilities
Act as key point of contact in collaborating closely with external and internal partners
Identify Process Defects and improve TAT and enhance SLA s
Measure the teams efficiency, Generate Lean / process improvement ideas
Complaints or issue handling, Responsible for HR Metrics and MIS or Reporting in Excel / reporting tool
Supporting Global Procurement teams with a wide variety of operational procurement activities
Provide all operational support to the Strategic Sourcing teams
Collect, prepare and provide analysis and reports on category specific data to facilitate the accurate Strategic decisions
Support the Category Teams with all operational elements of Strategy developments e.g. Opportunity Assessment preparation and outputs
Use Category and system knowledge to set up the content for negotiations i.e. RFQ, e-auction
Supporting the Category leaders in the contract Management cycle
Qualifications
Minimum qualifications
Any Graduate
Preferred qualifications
Operational Lead experience
Exposure to sourcing or procurement operations
Good verbal and written communication skills
Reasonable presentation skills
Team building and conflict management
Knowledge and experience in analysis & reporting (exposure to macros and PPT)
Proven understanding on SAP / SAP-SRM / MS Office (Excel and Word) / any workflow tool
Good to have knowledge on other ERPs like ARIBA, ZYCUS
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...