Associate Calypso Support Analyst
- Genpact India
- 2 to 4 Yrs
- Noida, Gurugram
- 4 years ago
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Job Description
*Calypso Quality Analyst
Function: Operations
India - Noida
With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of Calypso Quality Analyst in Capital Markets domain
Responsibilities
We are looking for a Calypso Functional Support/Quality Analyst responsible for application support activity.
Key responsibilities & Skills:
- Support analyst contributes to the application support activity of the information systems of the BO FX delivery team
- Good functional experience on Calypso to provide functional support analysis for middle and Back Office system and issues raised by business users.
- Control and contribute to the application support activity of the department
- Management of incidents, and user requests on perimeter applications, problem management and communication management
- Crisis and Knowledge management for support
- Good knowledge on Calypso
- Good knowledge in Capital Markets Domain, preferably on Fixed Income and FX Asset classes
- IT skills: Knowledge of SQL Server and / or SYBASE DBMS, Capital Markets software package, ITIL, Excel, Access.
- Ability to write (procedure, study, specification) and communicate to clients as well as to Client management and CMI
Soft Skills:
- Good organizational skills with attention to detail
- Excellent written and verbal communication
- Fast learner, able to control and produce high quality systems and documentation
- Strong cross-group collaboration and relationship management skills including coordinating with geographically dispersed teams to achieve deliverables
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, Client focus, and innovation. For more information, visitwww.genpact.com. Follow us onTwitter, Facebook, LinkedIn, and YouTube.
,Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: Quality (QA-QC)Functional Area: Not ApplicableRole/Responsibilies: Associate Calypso Support AnalystContact Details:
Company: Genpact IndiaLocation(s): Noida, Gurugram
Genpact India
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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