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IT Technical Support Engineer_Leading IT @ Sukimo

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 IT Technical Support Engineer_Leading IT

Job Description

We are looking for an experienced and self-driven Technical Support Engineer to join our team! If you are passionate about learning and gaining new skills in this field, don't miss this opportunity. We have a Happy work culture and take pride in nurturing young talent. Passion and commitment are what our folks bring to work every single day. Our employees are the heart and soul of a go-beyond culture that enables us to attract and retain the best teams and drive our competitive advantage.


Company: Leading IT Partner

Position: Technical Support Engineer

Experience: 1yr to 2 yrs

Location : Chennai/Coimbatore/Trichy /Madurai /Hyderabad /Vizag /Bangalore /Hubli /Mysore

Qualification: BE / B.Tech / UG / Diploma

Salary : 0.00 Lac to 2.4 Lac


Job Description :

  • Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems
  • Actively update, maintain and monitor all aspects of computer networks
  • Install and configure computer systems and applications within the company
  • Respond to customer inquiries and assist in troubleshooting and resolving challenges
  • Complete detailed reports listing requests to technical assistance steps taken to resolve them, and the specific dates/individuals involved
  • Assist management in creating training materials pertaining to computer troubleshooting and usage
  • Act as the initial point of contact for all computer and system-related concerns from clients

Core Competencies :

  • 1-2 years of proven experience in a customer focus position involving and basic technical knowledge of IT products and services
  • Experience working with IT infra Products Like computing, networking, Printers, and System Administration.
  • Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
  • Ability to prioritize and manage several milestones and projects efficiently
  • Experience installing and configuring computer systems and applications for Clients


In case of any questions, or if you have references you could write to us at su*******s@gm**l.com.


We are happy to help you!


All the best.



Job Classification

Industry: IT Services & Consulting
Functional Area: IT Hardware, Technical Support, Telecom Engineering,
Role Category: Technical Support
Role: Technical Support
Employement Type: Full time

Education

Under Graduation: Diploma in Computers, Electrical, Electronics/Telecommunication, Engineering, Any Graduate, B.Tech/B.E. in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate

Contact Details:

Company: Sukimo
Location(s): Visakhapatnam

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Keyskills:   Desktop Administration Outlook Network Support Hardware Support IT Hardware Desktop Support Desktop Troubleshooting Technical Support Switch Configuration Network Administration Network Troubleshooting Cisco Switches Hardware Troubleshooting

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₹ 1,75,000 - 2,50,000 P.A

Sukimo

Our client is incorporated with a vision to build a globally admired IT Services and Solutions Company. They are a premier partner with Leading IT Product companies like Cisco, HP, Dell, EMC, Lenovo, Paloalto, Nutanix, Acer TCL, Nutanix Fortinet Delta, juniper, VM Ware, Sophos, Huawei. Core ...