Cloud Ops Engineer - Bengaluru/Bangalore @ Betsol

Job Description

Roles Responsibilities

• CSE will be responsible to monitor the Cloud Infrastructure and respond to any issues.
• Expected to learn DevOps Skills on work
• Responsible to provide timely and effective resolutions to the customer tickets.
• Responsible to Interact with Dev Team to coordinate on the customer tickets.
• Responsible to update the Open tickets on daily basis.
  Meets expectations regarding productivity as defined by the process or manager
• Enter bugs to Engineering on any infrastructure issues.
  Keep status and changelogs for any work.
• Working days: 5 days a week Weekly time off: 2 days (Rotational) and not necessarily (Saturday / Sunday)

Primary Skills required

• Knowledge of Azure.
• Working knowledge of Linux environment
• Basic knowledge of the DevOps Concepts
• Ability to follow instructions as directed
• Willingness to work in 24 x 7 work environment
• Experience on working with any of the ticketing tools like Jira, ServiceNow
• Excellent communication skills in English (both spoken and written)

Secondary Skills required

• Self-motivated with excellent interpersonal skills
• Innovative and self-starter
• Detail and analytical orientation
• Problem solving and conflict resolution skills
• Demonstrated ability to work in a fast paced environment
• Ability to respond to common inquiries or complaints from customers
• Must be well organized and driven to meet deadlines
• Attention to detail. Able to work with little or no supervision.
• Ability to work with team members across the globe

Experience range

• 1+ years of overall experience

Educational Qualifications

• B.E./ ME (CS/EE) / MCA/Graduate or equivalent higher-level degree

Certifications

• Any Cloud Certification preferred.

Job Classification

Industry: IT Services & Consulting
Functional Area: IT Software - Application Programming, Maintenance,
Role Category: Programming & Design
Role: Programming & Design
Employement Type: Full time

Education

Under Graduation: B.Tech/B.E. in Production/Industrial, Any Graduate
Post Graduation: MCA in Computers
Doctorate: Doctorate Not Required

Contact Details:

Company: Betsol
Location(s): Bengaluru

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Keyskills:   Automation Interpersonal skills Linux Data management Conflict resolution Analytical ticketing tools Cloud professional services JIRA