SOC Manager II
- UST Global Singapore
- Not Specified
- Thiruvananthapuram / Trivandrum
- 4 years ago
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Job Description
Job Description :
Role Proficiency:
Complete responsibility including P & L delivery compliance etc. for a large d / complexity team delivering cyber security services for our global customers. This role is in the management stream and envisages growth in management rather than the technology space.
Outcomes:
- Effectively lead a large / complexity Cyber Security team accountable for delivering cyber security services to our global customers
- Independently manage resources head count etc. to ensure profitability objectives are met.
- Work with onsite and other teams to ensure service delivery to customer's satisfaction
- Accountable for the team's quality of deliverables Accountable for stakeholder management.
- Accountable for team adherence to the Information Security policies as defined by the company and customer
- Independently drive initiatives to promote continuous improvement innovation customer satisfaction etc.
Measures of Outcomes:
- Gross profit margin (GPM)
- Innovation Case Studies and value delivered to customer / Cyber proof.
- Team adherence to SLA as agreed upon with the customer.
- Quality - Metrics reflect adherence to quality standards.
- Regulatory compliance and adherence to process - Nil NC during audits. Closure of audit findings within defined time frame
- Evidence of skill development including training certification etc.
Outputs Expected:
Profitability and Team Effectiveness:
- Ensure GPM that is equal to or better than agreed objectives.
- Ensure that a balanced team is available to effectively deliver services timely and effectively
Customer and Delivery Management:
- Accountable for service delivery in line with contractual and regulatory obligations.
- Accountable for well administered team
- Interface with relevant teams to ensure smooth and schedule-based transition of services
Governance :
- In line with the organisation norms responsible for effective governance with required governance meetings risk management alignment with good practices and frameworks etc.
Competence Management:
- Accountable for the competence of the team for current and future requirements
- Leverage organisation's infrastructure and support teams to ensure continuous growth in competency level growth.
Continuous Improvement:
- Based on organisation guidelines and norms set benchmarks for the achievement of high performance
- Accountable for innovation continuous improvement etc.
Skill Examples:
- Sound understanding of strategic planning estimation calibrating costs managing to profits etc.
- High proficiency in people and stake-holder management With the ability to inspire.
- Ability to manage and lead a large d / complexity cyber security organisation.
- Sound understanding of cyber security. The ability to interface with the customers and specialist teams on topics with area of responsibility
- Sound understanding of regulatory and contractual aspects typical of cyber security engagements.
- High proficiency in operations and project management. Understanding of relevant frameworks in cyber security SOC IT Infrastructure etc.
- Possess unimpeachable personal and professional integrity. Individuals will be required to submit to a background check
Knowledge Examples:
Additional Comments:
None
Employement Category:
Employement Type: Full timeIndustry: ITFunctional Area: Marine ServicesRole Category: Marine Cybersecurity TechnicianRole/Responsibilies: SOC Manager IIContact Details:
Company: UST Global SingaporeLocation(s): Thiruvananthapuram / Trivandrum+ View Contact
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