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Analyst OTC @ Maersk Global Service

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 Analyst OTC

Job Description


Key responsibilities
. Generate invoices in SAP system within agreed SLA according to SOP adherence in pressure condition.
. Process refund request of various countries within agreed SLA according to SOP adherence.
. Able to understand and perform payment applications in SAP
. Customers reconciliation and follow up
. Direct communication: Contacting customers via telephone and email for query resolution
. Ensure that there is a periodic reconciliation process in place with all credit customers (both internal and external), not less than at monthly intervals
. Ensure all open items on customer reconciliations are completed within 7 days and updated SOA/Open details are provided to the customer
. Dispute resolution handling and coordination with CSO/OPS/commercial.
Controlling and housekeeping
. Ensure no open credit items in customer sub ledger
. Ensure all payments are timely applied in system Write offs
. Ensure no open credit items in customer sub ledger
. Ensure all payments are timely applied in system
Ensure no open On account and suspense items in customer sub ledger
. Ensure all payments are timely applied in system as per agreed SLA
. Ensure no open credit items in customer sub ledger per specified ageing buckets
We are looking for
. 3-4 years experience of Invoicing & collections
. Reconciliations, Payment Apps
. Customer handling

Employement Category:

Employement Type: Full time
Industry: Recruitment
Functional Area: IT
Role Category: Software Engineer
Role/Responsibilies: Analyst OTC

Contact Details:

Company: Maersk Global Service
Location(s): Pune

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Maersk Global Service

Maersk Group has five core businesses which include Maersk Line, APM Terminals, Maersk Oil and Maersk Drilling and Services and Other Shipping. Through these companies and several others, the Group employs roughly 89,000 people and generated 47 billion US dollars in revenue in 2013. When the Glo...