Job Description
Key responsibilities
. Generate invoices in SAP system within agreed SLA according to SOP adherence in pressure condition.
. Process refund request of various countries within agreed SLA according to SOP adherence.
. Able to understand and perform payment applications in SAP
. Customers reconciliation and follow up
. Direct communication: Contacting customers via telephone and email for query resolution
. Ensure that there is a periodic reconciliation process in place with all credit customers (both internal and external), not less than at monthly intervals
. Ensure all open items on customer reconciliations are completed within 7 days and updated SOA/Open details are provided to the customer
. Dispute resolution handling and coordination with CSO/OPS/commercial.
Controlling and housekeeping
. Ensure no open credit items in customer sub ledger
. Ensure all payments are timely applied in system Write offs
. Ensure no open credit items in customer sub ledger
. Ensure all payments are timely applied in system
Ensure no open On account and suspense items in customer sub ledger
. Ensure all payments are timely applied in system as per agreed SLA
. Ensure no open credit items in customer sub ledger per specified ageing buckets
We are looking for
. 3-4 years experience of Invoicing & collections
. Reconciliations, Payment Apps
. Customer handling
Employement Category:
Employement Type: Full time
Industry: Recruitment
Functional Area: IT
Role Category: Software Engineer
Role/Responsibilies: Analyst OTC
Contact Details:
Company: Maersk Global Service
Location(s): Pune