Manage large amounts of incoming phone calls. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Collect prompt and accurate feedback from customers. Build sustainable relationships and trust with customer accounts through open and interactive communication. Take ownership of customer issues. Troubleshoot problems and see them through to resolution.
Employement Category:
Employement Type: Full timeIndustry: ITESFunctional Area: Customer ServiceRole Category: Customer Service Executive (Voice)Role/Responsibilies: Customer Service Process- Rotational Shift- Salary Upto 29k- Jaipur