Cluster Manager - Collections/Senior Cluster Manager - Collections
- Bajaj Finance
- Not Specified
- Mohali, Chandigarh
- 4 years ago
- Email to a friend
- Report this job
Job Description
Job Summary
* Cluster Manager - Collections/Senior Cluster Manager - Collections
Job Purpose
'This position is open with Bajaj Finance ltd.'
Job Duties & Key Responsibilities
* Duties and Responsibilities - . Prefer Candidates with Credit Card Collection experience.
. To achieve collection targets assigned to the territory by meeting collection target for the states or region assigned.
. Meeting the Target on Cost of Collections. Ensuring meeting PI Targets within cost limit specified.
. Ensuring legal guidelines are complied for entire collection structure in letter and sprits.
. Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force.
. Ensure adherence to the Code of Conduct.
. Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities.
. Keeping the write off per cent within risk pricing.
. Handle customer issues escalations.
. Feed back on credit policy based on market conditions.
. Approve waivers on PI as per delegation matrix.
. Ensuring documented feedback and action taken on all cases in soft buckets.
. Ensuring adequate 'Feet on Street' availability area-wise / bucket-wise / segment-wise.
. Manage and put support mechanism for legal / police issues.
. Ensuring audit queries are complied with ensuring corrective and preventive action.
. Manage productivity by fixing productivity parameters for DMA / Agencies / collection executives monitoring performance against set parameters and daily review of Area Managers and monthly review of Collection officers.
. Recruitment of collection officers / area managers.
. Constant evaluation of collection officers/area managers.
Required Qualifications and Experience
* . People Management skills.
. Demonstrated success & achievement orientation.
. Excellent communication skills.
. Negotiation Skills
. Strong bias for action & driving results in a high performance environment.
. Demonstrated ability to lead from the front.
. Excellent relationship skills.
. Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance..
. Exceptionally high motivational levels and needs to be a self starter.
. Working knowledge of computers.
Employement Category:
Employement Type: Full timeIndustry: BankingFunctional Area: ITRole Category: Software EngineerRole/Responsibilies: Cluster Manager - Collections/Senior Cluster Manager - CollectionsContact Details:
Company: Bajaj FinanceLocation(s): Mohali, Chandigarh+ View Contact
Fraud Alert to job seekers!
₹ Not Specified
Bajaj Finance
Bajaj Finserv Lending offers loans for various needs. We offer loans for Bajaj Auto Two Wheelers under the name of Bajaj Auto Finance Ltd. We offer Consumer Durable Loans, Personal Loans, Loan Against Property, Small Business Loans, Construction Equipment Loans, Loan Against Securities and Insurance...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in