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Duty Manager @ Accor

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 Duty Manager

Job Description


Job Description
. Conduct daily briefings and ensure that all pertinent information is well received by team members
. Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met
. Review, analyze and suggest improvement of work flow and standards at the Front Desk
. Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates
. Communicate with Front Office Manager on all matters regarding guest services & hotel operations
. Ensure documentation of all guest related issues using the logbook
. Assist Guest Relations in greeting, rooming, and sending off guests
. Inspect front of house and back of house regularly for cleanliness and orderliness
. Ensure that front line staff complies with marketing techniques and maximizes sales
. Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates
. Ensure procedures of On-Call Valet Desks and driveways are manned at all times and run efficiently

Employement Category:

Employement Type: Full time
Industry: Hospitals
Functional Area: Hotels
Role Category: Lobby
Role/Responsibilies: Duty Manager

Contact Details:

Company: Accor
Location(s): Vijayawada, Guntur

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Accor

ABOUT ACCORD INFO MATRIX: Accord started with the ambitious aim of providing QUALITY training to Students and Corporate. Accord has been serving with its flag high for more than 15 years. We are integrated as an organization of talented trainers having extensive expertise in all facets of p...