Job Responsibilities
1. Migration of free trial customers to paid customers through outbound calls
2. Liaison with customer for upselling and cross selling
3. Handle inbound customer queries and explain about the product and offer information
4. Manage and resolve customer complaints
5. Enter new customer information into the system and update existing customer information
6. Identify and escalate priority issues
7. Follow communication procedures, guidelines and document all call information according to standard operating procedures
Skills and Competencies
1. Knowledge in tele sales
2. Speak and write local language
3. Verbal and listening skills
4. Interpersonal Skills
5. Attention to detail
6. Result oriented
7. Customer centricity
Education
10+2/Non technical Graduate
Experience
6 - 12 Months
NOTE:
1.Female Candidates are preferable
2. Age limit - below 28 years
3. Communication in local language is mandatory
If Interested please share your resumes to "bo*************u@***.com"
Regards
HR Team
Reliance Jio

Keyskills: Verbal and listening skills Attention to detail Customer centricity Result oriented Speak and write local language Interpersonal Skills
Jio promises to shape the future of India by providing end-to-end digital solutions for businesses, institutions and households and seamlessly bridging the rural-urban divide. When you walk through our doors anywhere in the world, you'll find a group of sharp-minded individuals working in a challeng...