Job Description
Greetings from Softcare Solutions!!!
We are hiring for Travel Consultant and Senior Travel Sales Consultant for our UK/USA based Travel Agency.
Send your resume on **@so**************s.co.in or what's app cv on 9624275***.
Shift timings: Multiple Shifts.
Experience: 1- 6 Years.
Roles & Responsibilities:
- Excellent communication skill.
- Should be able to articulate with good customer service/ sales skills.
- Required immense knowledge of the Airline & Travel industry.
- Knowledge of the Travel B2B market or any of the airlines is a must.
- Responsible for selling Air, Hotel, Reservation, Vacation Packages, and Business Packages to the customers.
- Should be able to create and package up holidays.
- Should be able to collaborate with Hotels.
- Should be able to deal with Suppliers, Customers & Various internal departments/ airlines.
- Able to communicate with B2B agents/ B2C & understand their requirements about group booking & try to match budget for group confirmation.
- Handle inbound calls & Enquiry emails.
- Proficiency in Writing concise and clear emails and letters.
- Generating leads will be added advantage and highly appreciated.
- Should be able to upsell to customers& handle post-sales queries of the customers.
- Responsible for handling Group Queries(Domestic and International)
- Resolve queries regarding Refunds/Re-bookings of tickets.
- Offering alternative flight & fare solutions where appropriate with the objective of retaining customer's business.
- Handling cases (Query/ Request/ Complaint/ Appreciations).
- Performing other duties as assigned by management
Experience: 1 to 6 years
Perks and Benefits No bar for the right candidate
If you find the above mentioned profile suitable for you share your updated resume on **@so**************s.co.in.
You may also reach us on +91 96242 75777
Job Classification
Industry: Travel & Tourism
Functional Area: Travel, Tours, Ticketing, Airlines,
Role Category: Ticketing/Travel/Documentation
Role: Ticketing/Travel/Documentation
Employement Type: Full time
Education
Under Graduation: Any Graduate
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required
Contact Details:
Company: Softcare Solutions
Address: 601, Sapath 1, Opp. Rajpath Club, S.G.Highway, AHMEDABAD, Gujarat, India
Location(s): Ahmedabad
Keyskills:
Ticketing
Holiday Packages
GDS
Customer Service
Flight
Ticket Booking
Travel Agency
International Ticketing
Tourism
Holidays
Travel
Reservation
B2B
Airlines
B2C
travel consultant
Travel Sales
Service Sales
Sales Consulting
Air Ticketing
Tour Packages
Hotel
Hotel Booking