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Business Analyst - Social Media Research @ Genpact India

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 Business Analyst - Social Media Research

Job Description

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With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Are you the one we are looking for

We are inviting applications for the role of Business Analyst Social Media Research

Responsibilities
  • Client management and servicing. Understand clients ask and research Understand client requirements and their business objectives
  • Collect and monitor data to fulfill the objectives, with the help of social media and digital media tools
  • Manage data and time efficiently
  • Analyze and interpret data the collected
  • Develop PowerPoint reports that convert data into actionable insights for the clients
  • Write findings, conclusions and implications of the data
  • Ensure accuracy and attention to detail in all phases of the research project
  • Participate in team and client meetings (as needed)
  • Work closely with other team members to ensure a high quality output
  • Drive and support Genpacts transformation towards more automation, and analytics
Minimum Qualifications
  • Graduate degree (any), followed by MBA
  • Excellent MS Office skills (Advanced Excel, PowerPoint, Word)
  • Knowledge about market research methodologies and techniques
  • Excellent business writing and communication skills
  • Knowledge about social and digital media
  • Strong analytical and critical thinking skills
  • Ability to generate insights and inferences from facts/data
  • Ability to analyze, organize and integrate large amounts information into clear concise presentations

Preferred qualifications
  • Good to have: Understanding of the pharmaceutical, CPG and retail industry
  • Good to have: Experience working with popular social media monitoring tools or management tools
  • Good to have: Experience in other visualization tools such as power BI

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

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Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: Sales / BD
Functional Area: Not Applicable
Role/Responsibilies: Business Analyst - Social Media Research

Contact Details:

Company: Genpact India
Location(s): Bengaluru

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₹ 1.0 - 2.5 Lakh/Yr

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Genpact India

Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...