Process Developer - UW
- Genpact India
- 0 to 3 Yrs
- Bengaluru
- 5 years ago
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Job Description
*With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
We are inviting applications for the role of PD, Underwriting Support
Your role will require you to utilize your experience in and knowledge of insurance/reinsurance and underwriting processes to process transactions for the Underwriting Support Teams and communicate with the Onsite Team.
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Responsibilities- Review and process accounts according to underwriting Guidelines Provided
- Screen New Business/Renewals/Endorsements and refer problem accounts to SME/Underwriters
- Comprehending and responding to customer inquiries. Identify, research, and resolve problems.
- Prioritize transactions according to documented guidelines to meet SLA
- Plans and organizes tasks and work responsibilities to achieve objectives
- Assist with/perform other team tasks as required
- Ability to accurately interpret and compile information from a variety of sources and systems
- Ensure that turnaround time and quality of the work meets Company service standards
- Manage own work in process and support team efforts to ensure that individual, team goals are met.
- Maintain key records like working files, email for reference and audit purpose
- Should be able to handle basic day to day requirements of excel
- Transaction processing for Underwriting Support Teams
- Exposure to London Market i.e. Company and Lloyds market is a must
- Responsible to comprehend, good customer service attitude to clearly articulate the resolution
- Responsible to balance dynamic volumes of workloads and to reach targets and deadlines on a timely basis
- Knowledge of Insurance Contract of UK (Slip), its sections and details such as written line, Sign Line etc
- Exposure to Specialty lines is a must i.e energy, Marine Hull, GA, K&R, Terrorism, Financial & Professional etc
Qualifications we seek in you
Minimum Qualifications- Graduation in any stream except Technical Graduation & Law
- Freshers are eligible
- Should have wing to wing knowledge of the Underwriting lifecycle
- Demonstrate and nurture customer focus, collaboration, accountability, initiative and innovation
- Proficient in English language- both written and oral
- Relevant experience in P&C Commercial Insurance US Middle Market UW domain (Preferably New Business/Renewal/Endorsement work)
- Good English Communication (Both written & verbal)
- Proactive communication & High analytical skills should be able to foresee issues and suggest solutions, with impactful data
- Displays energy and enthusiasm in approaching the job
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
- Ready to work on stretched working hours
- Ability to independently interact with internal and external customers
- Customer service focus
- Basic Computer knowledge & MS Office along with typing speed of 40 words/minute
- Insurance knowledge, specifically P&C insurance
- Insurance domain awareness
- Good knowledge of MS Office
- Higher certifications preferred- LM1 & LM2
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
,Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: Sales / BDFunctional Area: Not ApplicableRole/Responsibilies: Process Developer - UWContact Details:
Company: Genpact IndiaLocation(s): Bengaluru
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Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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