Desktop Support Engineer @ Renovision Automation

Job Description

' Troubleshooting & fixing desktop / laptop OS, e-mail client, printer / scanner, print queue related L2 level issues
Creating OS images to reduce the OS deployment time
Problem solving Capability in IBM, HP and Dell and other vendors laptop/ desktop Hardware
Escalation handling & Knowledge of DHCP and DNS .. function of DORA process..
Desktop /Laptop Inventory management
Coordinating with Asset tracker for maintenance of Asset Management
Mentoring FMSs teams unresolved issues
Leading the FMS Team in absence of Team Leader
Ability to quickly analyze & diagnose technical problems
Independently generates solutions based on analytical, technical skills and business knowledge Mentor and train other team members
Problem determination and resolution within SLA's
Should be able to Perform Root Cause Analysis for the incidents Handle technical escalations
Ability to acquire; new skills & keep them updated
Work with Local & Global Teams
Proactive and clear communication skills
Quality and Process Knowledge
Should be good in client communication skills
Willing to Work on Shifts based on the projects need'

Employement Category:

Employement Type: Full time
Industry: IT
Functional Area: IT
Role Category: System Administrator
Role/Responsibilies: Desktop Support Engineer

Contact Details:

Company: Renovision Automation
Location(s): Delhi, NCR

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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