Required Website Ecommerce Manager For Jewelry Company In Andheri East @ Kallatis Jewel Lorey

Ecommerce Operations

Daily order and inventory management, ensuring orders flow through systems in a timely manner, and working with internal teams to ensure inventory meets target launch dates, troubleshooting any issues
Ensure all pages across the site are well presented and strategically merchandised
Maintain collection launch calendar, managing end-to-end process of product uploads and collection launches, preparing all product information for bulk upload and executing on launch day
Plan and execute promotions, identifying products for promotion and marketing assets
Coordinate cross-departments to develop on-brand and accurate product copy
Inventory management - stock levels of core product, and launching new product styles.
Partner with key stakeholders to establish email calendar, recommending key products and product categories, ensuring brand image is championed throughout all assets
Oversee customer service, ensuring a positive customer experience, while establishing and maintaining company policies
Responsible for weekly & monthly sales reports, additional web reports as needed, sharing key insights and recommendations which support business needs and drive performance across the website
Analyze traffic and customer behavior in Google Analytics, using information to inform digital marketing strategy and prioritize initiatives which increase conversion and improve customer experience

Requirements

3+ years managing an e-commerce business, jewelry experience is a plus
Shopify and GA experience a must
Strong understanding of the Kallati brand and competitive retail space
Bachelors degree in a relevant field preferred, but not required
Highly analytical and creative thinker, who is extremely detail oriented and loves digging in
Strong verbal and written communication skills
Self-motivated, comfortable making decisions with little guidance
Team-player, with a strong work ethic, comfortable working in a fast-paced environment
Advanced Excel skills, experience with ERP systems, digital marketing