Software Apps Engineer - Bengaluru/bangalore @ McAfee

About the role:

You would be performing the following responsibilities:

- Identify and correct the root cause of various system alarms. Recommend changes to avoid their recurrence.
Resolve incidents escalated by L1 as per the agreed SLAs and timelines.
Working in AWS cloud computing platform and many dimensions of scalability including EC2, S3, EBS, VPC, ELB, AMI, SNS, RDS, IAM, Route 53, Auto scaling.
Deploy code updates into test and production environments and work to roll environments forward
Instance availability and the space availability of disk drives and file systems.
Contribute to the development and maintenance of automation tools used in the management of our infrastructure.
Create and maintain documentation of systems and processes for existing and new systems.
Serve as an escalation point for other Systems Administrators, Engineers, and other technology teams in the resolution of server and system problems.
Perform primary/secondary on call duties to manage alerts and solve issues
Service Request Management (User Provisioning, Environment requests, Deployments, etc.)
- Analyzing the data on Kibana, Graphana and deriving the performance of the products. Stabilizing the servers

About You:

You should have atleast 5 years of IT experience providing infrastructure automation services within private and public clouds

-You should be well versed in Cloud technology mainly AWS and actively participated in AWS migration tasks, automation

-You should experienced in looking at availability, latency, performance, efficiency, monitoring, emergency response, and disaster response

-You should have experience working with release engineers to ensure that the software delivery is as efficient as possible.

You should be available to resolve technical issues and manage on-call duty

-Willingness to work in rotational shifts