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Process Excellence - AM/DM (Banking) @ Hexaware Technologies

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 Process Excellence - AM/DM (Banking)

Job Description

Greetings from Hexaware,


Job Description -


Drive the Process Excellence culture using Lean Six Sigma methodology across the organization with commitment, passion and persistence

Lead Transformational initiatives within Business Units to meet the BU goals and objectives

Lead/ participate in Six Sigma and Lean projects

Identify and Mentor Six Sigma and Lean projects

Participate in consulting assignments Internally and at Client site

Support/ Enable change management ensuing from the projects

Value stream Mapping/ Process mapping

Follow up on action items

Recommend new/ improvements to delivery models

Previous experience in transactional quality

Should be aware of quality parameters, setting up quality framework for operations

Identify and ensure implementation automation projects, process improvements and cost optimization opportunities

Support maintenance of World Class Delivery standards

Monitor dashboards and issues for early warning signals and trends

Support for RFP, RFI, Sales Collaterals


Location - Mumbai / Chennai


Mandate Requirement -

Minimum 5 years of expertise in process Excellence .

Should be a yellow belt certified 

Should have experience in Banking projects 


Interested candidates can share their cv at kr***t@he*****e.com 

Job Classification

Industry: BPO / Call Centre
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate
Doctorate: Any Doctorate

Contact Details:

Company: HEXAWARE TECHNOLOGIES LIMITED
Address: Loma IT Park Developers Pvt. Ltd,Ground Floor of I, ncubation Center,Plot No. G4/1,TTC Industrial Area, , Thane Belapur Road,Ghansoli, Navi Mumbai, NAVI MUMBAI, Maharashtra, India
Location(s): Mumbai

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Keyskills:   Change Management RFI Process Mapping Bfsi Quality Consulting Lean Projects Banking Process Excellence Lean Six Sigma Operations

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Hexaware Technologies

Hexaware BPS is a unit of Hexaware Technologies Ltd. We are currently staffed at 2000+ people across Navi Mumbai (Mahape) Chennai, Nagpur and US. Ranked 15th in the NASSCOM Top 20 IT Software & Services Exporters from India, we also rank among the Top 20 Best IT employers in India by DQ-IDC fo...