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Hiring For Technical Support Engineer(freshers @ Leide Software

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 Hiring For Technical Support Engineer(freshers

Desired Candidate Profile


Job Description:
Lepide is hiring for KernelApps Private Ltd(Sister Company).
We are looking for dynamic Technical Support Engineers to join our team in Noida. An ideal candidate must demonstrate ability to analyze customer needs and configure the solution accordingly.
Responsibilities:
Provide technical problem resolution to end-users (customers) by evaluating and analyzing the symptoms.
Guide users through step-by step solutions in a user-friendly and professional manner.
Providing Assistance via remote connection/ Internet/Chat/Tickets and Emails.
Gather customers information and determine the issue Follow standard processes and procedures.
Identify and escalate priority issues per Client specifications;
Skills required:
1) Good understanding of Windows server (2000/2003/2008/2012), Windows Server concepts.
2) Knowledge on, Share point server, Exchange servers, Office 365, Outlook, MS Office
Desired Candidates profile:
  • Candidates with IT Software background will be preferred.
  • Candidates must have the ability to communicate effectively.
  • Excellent written communication.

Perks and Benefits 

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Contact Details:

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Keyskills:   customer service customer care customer support technical support fresher remote support sharepoint server chat windows server outlook Software Support office 365 problem resolution

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₹ 1,00,000 - 3,50,000 PA

Leide Software

LEPIDE SOFTWARE LIMITED Company Introduction Lepide has recently separated its Data Recovery, Email recovery, Email Migration, software's range and formed a new company KernelApps Private Limited. KernelApps is a provider of email migration and data recovery solutions across the blog. Its ente...