Job description
Responsibilities:
Support end to end HR service delivery
Foster a strong business relationship with the stakeholders
Induction and assimilation of the new joiners
Employee Confirmation, Performance Management and Appraisals
Employee Grievance and counseling
Conduct regular employee connect sessions to understand their concerns and implement action plan to address them
Focus on supervisory enablement activities
Plan and execute engagement activities for the location
Address and resolve employee queries in a timely manner
Manage and resolve complex employee relations issues. Conduct effective, thorough and objective investigations
Maintain in-depth knowledge of legal requirements related to day-to-day management of employees and ensuring regulatory compliance
Work closely with management and employees to improve work relationships, build morale and increase productivity
Provide HR policy guidance and interpretation
Attrition Management and retention
Manage all the documentation related to the employees that includes employee files, promotion/appraisal documents, statutory documents and exit documents
Manage Access Card, Biometric system
Reports, Audits & Compliances:
Responsible for managing internal reports related with ELCM & Employee Engagement activities
Insuring proper database of reports are maintained
Manage & facing internal & external audits
Adhering to QMS & ISMS compliances
Training & Development:
Ensuring that proper induction and adequate trainings are been imparted to employees
Facilitate & co-ordinate internal & external trainings for the employees
Corporate Initiatives:
Oversee and coordinate day-to-day services and operations of the organization, ensuring compliance with company policies, procedures, regulations and standards of practice
Desired Candidate Profile
Education:
(UG - Any Graduate - Any Specialization) AND (PG- Post Graduate Specialization in Human Resource Management
The candidate should have had at least 6-8 years of work experience as an HR generalist preferably in a BPO environment
Understands ITES culture
Excellent Oral and Written Communication skills
Good client interfacing skills
Energetic and self-driven individual
Employee development and performance management skills.
Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
Integrated knowledge and understanding of human resources concepts, practices, systems, and procedures.
Ability to make administrative/procedural decisions and judgments.
Flexible to work in shifts
Job Location: Nagpur
Note: Interested candidate please forward their resume on Pr****5@he*****e.com with below details
Total Exp:
Exp in HRBP:
Exp in BPO/KPO:
Team Size:
Current CTC:
Exdp CTC:

Keyskills: Induction Program Exit Management HR Business Partner Induction HRBP Employee Engagement Employee Relations Statutory Compliance HR Manual Performance Appraisal HR Policies
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