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SA-Chat Blended Support Executive- 100% Work @ Tech Mahindra

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 SA-Chat Blended Support Executive- 100% Work

Job Description


  • Greetings from Tech Mahindra !!! We are glad to inform you that Tech Mahindra is hiring for Customer Service Associate for Kolkata Location for one of Leading E-Commerce project

  • Designation-
  • Customer Support Associate (CSA).
  • Job Profile-
  • Have to resolute customers query over Chat/Call

  • Mandatory Criteria-'
  • Min HS Passed.
  • Fresher & Experience both can apply
  • Must have excellent verbal English & Hindi communication skill
  • Should have a typing speed of 35WPM with 90% accuracy

  • Mandatory System requirement for Work from Home'
  • Must have laptop/Desktop
  • Windows 10 Original version
  • 4 GB RAM
  • Speaker & Microphone in Working condition
  • Active antivirus
  • Broadband or Wi-Fi


Other requirement-


  • Customer orientation.
  • Ready to work in 24/7 Shifts
  • No planned leave for upcoming 3 months after joining
  • 9 hour of the day, 8 hrs. work and 1-hour break

Interview Structure-

  • HR round - General check
  • Typing test (30WPM/90% Accuracy)
  • Grammar test
  • Client round

Documents Required

  • Education Mark sheet
  • Aadhar Card
  • Pan Card
  • Offer Letter, Experience Letter- Only for experienced candidates

Mode of Interview - Virtual



Time: 10 am to 8 pm

For more details call Sreeja Adhikary - 8001688***

Interested candidate can share resume to - SA*******9@te*********a.com


Job Classification

Industry: BPO / Call Centre
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Contract

Education

Under Graduation: Graduation Not Required
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required

Contact Details:

Company: Tech Mahindra BSG
Address: Tech Mahindra, DLF 2, Tower B, 3rd Floor, Rajarhat, New Town, Kolkata 700156
Location(s): Kolkata

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Keyskills:   English Writing Communication Skills

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₹ 50,000 - 2,00,000 P.A

Tech Mahindra

Netmagic, an NTT Communications company, is India’s leading Managed Hosting and Cloud service provider, with 9 carrier-neutral, state-of-the-art data centers and serving more than 2000 enterprises globally. Headquartered in Mumbai, Netmagic also delivers Remote Infrastructure Management (RIM) se...