Hiring for Transactional Quality Manager International BPO in PUNE Experience in BFSI is must Require at least 4 years Exp in quality Assurance Must be working as Manager on Papers Exp in Contact Centre(Mandatory) ctc upto 15LPA
Essential Skills / Expertise required:- Experience in BFSI is must Experience is chat will be added advantage Effective People Management skills to be able to drive teams across LOBs and/or Geographies Ability to deal with all levels of employees and to provide leadership, direction and motivation to build high performing teams Analytical Skills / Quantitative skills with excellent data handling / data interpretation skills Excellent Communication skills Both verbal and written to manage client and leadership communciation Needs to have good working knowledge of Transaction Quality systems, tools and technologies Should understand Transition, which is spread between the Handover, Startup, Manage and Exit phases to be able to manage Transaction Quality functions effectively Detail oriented, Strong organizational skills and Presentation skills Flexible to work in 24X7 environment (night shifts and weekends basis scope) Interested candidates can mail their cv at [Confidential Information] or call at 8467054***
Employement Category:
Employement Type: Full time Industry: ITES Functional Area: Customer Service Role Category: Quality Assurance - Manager Role/Responsibilies: Transactional Quality Manager//international Bpo Job For 7-12 Year Exp In