MEDICAL ENGAGEMENT ASSOCIATE
Department: Medical Engagement Solutions
Job Location: Bangalore
Years of Experience: 6 months - 2 years
Job Description:
Interact with Physicians through inbound and outbound calls.
Need to surf the internet & Database (CRM Tool) based on the patient requests.
Sharing brand specific Newsletter or articles on a periodic basis to physicians.
Handling customers queries and providing response from pre-defined FAQs.
Responsible for managing the compliance and process adherence
Updating on new content on a regular basis.
Working on email and oncall queries.
Adherence to SLA.
Ability to interact with stakeholders like physicians, content team.
Desired Skills:
Qualifications: Bachelor in Science/Life Science graduates Preferred.
Fresher s or up to 6 months to 2 years of work experience.
Good communication and convincing skills.
Fluent with English
Computer Skills Knowledge of MS-Office
Ability to work in a process driven/ structured environment
,Indegene Private Limited Indegene is an integrated scientific partner to global pharmaceutical and life sciences companies delivering a spectrum of marketing, medical, training, and research & analytics services. With operations across the US, Europe and the Emerging Markets...